You are welcome to use our website. We manufacture special rigid boxes according to your specific requirements. Using this website or buying from us indicates your acceptance of these terms. We suggest you read them carefully. We may update these terms at any time without notice.
1. Introduction
Our website helps you to browse and purchase customized rigid boxes. We want to give you some good information about our services and products. We try to give you quality, customized boxes according to your choice and need. This page will inform you about our conditions, your obligation, and how we will deal with you. Using our website means that you agree with all the points mentioned below.
2. Our Services and Orders
We strive to make boxes to meet your design concepts. If you utilize our service, you will be presented with a variety of styles and sizes to pick from. As soon as you order, we start production and designing. We would like it if you could go through everything carefully before you accept your order. You will need to approve proofs and design plans prior to manufacture.
Payment must be made as outlined in the checkout process. We can require a deposit prior to work initiation. Prices are subject to adjustment based on the complexity of design or material price. All orders are subject to our inspection and approval.
3. Customer Responsibilities
Pay attention to your part in helping our process go well. To serve you best, you need to:
- Provide accurate information: Ensure your design and contact information is accurate.
- Verify rights to the design: Ensure that you are allowed to use any design, image, or graphic offered to you.
- Carefully examine proofs: Inspect all proofs of your order. Inform us immediately if changes are necessary.
- Obey our instructions: Order using our templates and instructions provided.
- Protect your data: Never share account information or login information with anyone.
Your attention and accurate information ensure we don’t make mistakes or delay.
4. Prohibited activities
We request you to use our website and services in a lawful manner and in a respectful manner. Don’t:
- Misuse the website: Don’t attempt to disable, harm, or overload our website.
- Violate rights: Don’t post or use copyrighted, trademarked, or other violation content.
- Spread harmful material: Don’t upload obscene, hateful, or illegal material.
- Impersonate others: Don’t impersonate another or give false information.
- Engage in fraud: Don’t use our services to engage in scams or illegal practices.
These are the rules that protect our community and keep our work honest.
5. Intellectual Property
All materials on this website, our work, designs, photos, and text are owned by us or our partners. You are free to use and view the content for your own personal use only. Do not use and reproduce our content for financial purposes. If you wish to use any photo or text for other purposes, you will have to approach us first. We hope that you will honor other people’s rights as we do.
6. Shipping, Returns, and Warranty
We do our best to ship your custom boxes on time. Shipping time varies depending on where you are located and the complexity level of the design. If there is a problem with your order, please contact us as soon as possible. We have a limited warranty on our products.
Warranty will be for manufacturing defects alone. Any physical faults arising from mishandling or accidents will not be covered. Exchanges and refunds will be decided on a case-by-case basis. It is your duty to open the box on receipt and at once report it to us for any urgent issues.
7. Limitation of Liability and Dispute Resolution
We try to present you with quality products, but we cannot ensure perfection. We are not liable for indirect or unforeseen loss. For complaints, please reach our support first. We prefer to resolve any concern through open and honest communication. In case of a need, complaints will be settled as governed by law in our jurisdiction. Visiting our website implies you agree to these boundaries and liabilities.
8. Changes and Contact
We have the right to update these Terms and Conditions as necessary. You can review this page prior to each order. Ongoing use of our services implies your consent to any amendment. If you need assistance or have any queries, please ring or email our customer services. We work hard to keep our customers satisfied and in the know.