Welcome to Custom Rigid Boxes’ Privacy Policy. We make every effort to keep visitors’ personal data we acquire on this site safe. Here we explicitly state the type of information we acquire for certain purposes and how we protect it; read this policy carefully so you are aware of what to expect during your visit.

1. Introduction

We take no liberties with your privacy at all on our site and collect only personal data to assist with services and your experience. We prefer to be as transparent as possible about any information we do receive from you. This guide tells you:

What information we collect.
How we use this information.
How we keep your data safe.
What choices you have regarding your data.

We work hard to earn your trust. Your privacy is our priority.

2. Information We Collect

Our website collects several types of data. Data helps us process orders for custom rigid boxes and offer you the best online experience possible. Below is a list of information we may collect:

Personal Information:

Your name
Your address
Your email address
Your phone number

Order Details:

Product specifications you choose for your custom boxes
Payment information necessary to process your order

Technical Data:

Your IP address
Browser type
Device information
Cookies and similar tracking data

Usage Data:

Pages you visit on our website
Links you click on
The time you spend on our pages

Other Information:

Feedback you provide through surveys or contact forms

Only what is absolutely necessary is collected at our company. Our information collectors exercise a lot of care when gathering information so as to protect your privacy.

3. How We Use Your Information

We use your data to help us serve you better. When you share your details, we process them in clear and straightforward ways:

Order Processing:

To confirm your orders for custom rigid boxes.
To process payments securely.
To update you on order status and shipping.

Customer Support:

To answer your questions and respond to your concerns.
To offer help during the order process.

Website Improvement:

To track which pages are popular.
To fix errors and improve site navigation.

Marketing and Updates:

To send you updates about new products and services.
To offer special deals, if you agree to receive them.

Legal Requirements:

To comply with laws and regulations.
To protect our rights and ensure safe transactions.

We never use your data for any reason without sharing our purpose with you first. Your data is used only for the reasons listed above.

4. Data Security

Since we know your information is of crucial significance, we do everything we can to ensure it is not lost or used improperly. Here are some measures we apply:

Encryption:

We use encryption to protect your data during online transactions.

Access Controls:

Only a small team of trusted employees can access personal data.
We ensure these employees follow strict data protection rules.

Secure Storage:

Your data is stored in secure servers.
We review our systems often to keep your data safe.

Regular Checks:

We perform routine security checks to detect any potential threats.

At our site, we take great effort in maintaining its security. Our aim is to protect any personal information stored with us.

5. Cookies and Tracking Technologies

To improve your online experience, we employ cookies and similar technologies. These enable us to identify your device and recall your preferences. Here is a simple guide on how we use them:

Cookies:

Small files that store basic information on your device.
They help keep you logged in and save your preferences.

Tracking Pixels and Analytics:

These tools allow us to see how the website is used.
They help us learn which features work well.

Most internet browsers allow you to control cookie settings. Though you can turn off all or some cookies on our site, some features won’t work as well if you do so. We try our best to be as transparent as possible about how we track.

6. Third-Party Services

Occasionally, we team up with trusted third parties to provide our services. They assist us in operating the site and in efficiently fulfilling your orders. Here are some examples:

Payment Processors:

They help with secure payment transactions.

Shipping Partners:

They deliver your custom rigid boxes to your door.

Email and Marketing Services:

These services help us send you important updates.

We ensure all our partners follow strict privacy rules. They can only use your data to support our service. Your information is shared only as necessary, and always in a secure way.

7. Your Rights and Choices

Your personal data belongs to you and we respect this by offering options for managing it. You can:

Access Your Data:

Request a copy of the information we store.

Corrections:

Ask for your data to be updated if it is incorrect.

Deletion:

Request that we delete your information.

Opt-Out:

Choose not to receive marketing emails or texts.

Data Portability:

Ask for your data in a format that you can use elsewhere.

Your choices are important. If you have any inquiries or require modifications, just let us know and we are more than willing to assist! We look forward to providing support!

8. Data Retention

We do not keep your information longer than needed. Here is how we manage data retention:

Your data stays with us only as long as you use our website.
We keep order details until you cancel your order or ask for deletion.
We retain data as required by law.
Once the data is no longer needed, we delete it securely.

This approach follows our commitment to protect your privacy.

9. Children’s Privacy

Our services are not aimed at children under 16. We do not knowingly collect data from them. If we learn we have, we will delete it immediately.

10. Changes to This Privacy Policy

From time to time, we may update our Privacy Policy in response to changes in our practices. When this occurs, we will:

Clearly update the date at the top of the policy.
Highlight major changes.
Explain how updates affect your data.

We recommend reviewing this page whenever you visit our website. Continued use of the site shows that you accept the updated policy.

11. How to Contact Us

If you have questions or want to exercise your rights, please reach out:

Email: sales@customrigidboxes.co
Phone Number: +1 844 536 8145

We value direct answers and candor. We aim to be readily accessible and always respond quickly whenever any problem is raised by you. Moreover, our aim is always to be honest, transparent, and respectful in our communication.

We will be open, honest, and respectful. Our custom rigid boxes are one part of our service. Your privacy is the other. We appreciate your trust as we work every day to honor it.